Call Centers Outsourcing Services in India has been a popular among companies looking to outsource their contact centre services. To improve their operability, productivity, and reputability in the commercial sectors, firms have moved their activities to specialised external vendors providing call center outsourcing services in India.
Different Outsourcing Call Centers Services provided by Vcare Customers (VCC)
- Telephone answering and virtual receptionist services: -You’ll get all of the features of our Telephone Answering and Virtual Receptionist services, plus call handling, diary management, a remote switchboard service, call triaging, and more, with our Call Centers Outsourcing Services in India.
- Support for Order taking services: – Order taking services helps in streamlining order taking process which is efficiently managed by VCC,Call Centers Outsourcing Services in India team in India
- Personalized CRM integration: – We’ll connect with your CRM so that we can work together easily which is important for providing excellent customer service.
- Social media management: – Customers use social media to contact businesses more than ever before, and it’s a popular way for them to do so. VCC has team of experts to handle your social media inquiries efficiently.
- Live chat Support: – Live chat feature on your website helps customers to contact you immediately with intention to get rapid answer for which our live agents are always present.
How does VCC, Outsourced Call Centre Services in India work?
VCC Outsourced call centre services have been provided to national and international businesses as well as the most prestigious organisations for over a decade. When you outsource customer support to us, we create a personalized solution that is suited to your company’s specific requirements. We can give an outsourced solution that will please your customers, from accepting orders over the phone to organising appointments and even handling your live chat.