Order taking services is a job of responsibilities which need high skills, accuracy and good communication skills. VCare Customers has experience of a decade of order taking with state-to-art technology. Our agents have skills to record customers’ requests with accuracy and resolve their doubts if they have any. They work in a systematic pattern with a structured methodology and innovative ideas.
VCare Customers, order taking agents are well trained; well- behaved and know the importance of order taking services for your company.
- Professional attitude: – Our agents have skills of order taking with basic etiquette like politeness, patience and courtesy. While communicating agents listen to the customers with patience and answers them politely and try to help them in every possible manner.
- Right information: – We provide proper training to our order taking services agents to have an effective impact on customers mind for your product/services. Our well informed agents ensure that the customers know all about the deal beforehand to create positive responses.
- Up-selling and cross-selling: – Order taking agents are experts in up-selling and cross-selling products or services to the callers. They also offer discounts if any to promote the item and encourage customers to make positive decision.
- Feedback: – Our agents do not forget to obtain the feedback of the customer’s experience. The review and suggestions are provided for assistance to make the necessary changes which can take your business to next level.
VCare Customers is one of the leading call center in India providing order taking services to their clients in multilingual languages of India and other part of the world. Our agents are in action 24/7 hours taking order, resolving issues and closing deals on world class technology. We use best CRM support, high speed internet with back-up to provide free flow services for high volume calls. Our motto is our client’s growth.